CUSTOMERS LOVE HAZEL&RUBY
FAQS
Once your order is confirmed, you will receive an email with your order number. To track your order, simply visit our Order Tracking page and enter your order number or email address.
You can return items within 30 calendar days of receiving them.
- Return shipping costs are the buyer’s responsibility.
- Approved refunds will be issued to your original payment method.
For more information, please review our Return Policy.
If you experience any issues or have questions, visit our Contact Page to connect with our support team. We’re here to assist you promptly
Orders are typically processed within 3-6 business days after being placed.
Yes, the following exceptions apply: Partial refunds may be issued for items that:
- Show signs of use.
- Are not in their original condition.
- Are damaged or missing parts (not caused by us).
- Are returned more than 30 days after delivery.
For complete details, refer to our Return Policy.
Para más detalles, consulta nuestra polÃtica de devoluciones.
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For over 27 years, we’ve poured our hearts into Hazel & Ruby, curating a collection of elegant, timeless pieces that celebrate confidence and individuality. As two lifelong friends and co-founders, we built this boutique not just as a business, but as a passion—bringing together styles that spark joy, beauty, and sophistication for women like you.
Now, as we step into a new chapter, Hazel & Ruby is closing, and we’re offering up to 80% off our entire collection. This is your last chance to own one of our handpicked designs before they’re gone forever. Once they’re sold, they won’t be back!
From the bottom of our hearts—thank you for being part of this incredible journey. 💖
Hazel & Ruby